Policy - INTEGRATED ARTISTS GALLERY

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

For purposes of EU data protection law, I, Oggie Golev, am the data controller of your personal information. If you have any questions or concerns, you may contact me here, via Etsy messaging system.

Frequently Asked Questions

Do you offer DISCOUNTS?

YES!
Please contact me for further details.

Do you offer EXPRESS Delivery in case of Rush order?

YES!
Please convo for further details!
Please leave me your phone number before checkout!

Will my order have TRACKING Number?

YES!
You can track the order at http://track-trace.com

Do you SHIP WORLDWIDE?

YES!
If your country is not included, please convo for further details!

Do I offer GIFT WRAPPING and special packaging?

YES!
Please, contact me for further details!

CARE instructions?

YES!
All care instructions are published in the listings or you will receive them printed on paper with your delivery!

CUSTOM & personalized orders?

YES!
Please, contact me for further details!

Do you accept RETURNS?

YES!
We always honor the will of the customer, but please contact me within 5 days of delivery and be prepared to cover the return costs. Of course a good cause for the return is essential.

Do you pack SAFELY?

YES!
We pack very safe. Please be prepared for a lot of unpacking :)

Legal imprint